Neteller

ID: neteller-paysafe | Provider: Paysafe | Region: International

Overview

International e-wallet. The customer is redirected to Paysafe/Neteller, logs in to their wallet, and authorizes the payment.

paymentMethod Fields

Field Required Description
id yes Must be neteller-paysafe
email yes Neteller account email (consumer ID)
emailLocked no When true, the customer cannot change the pre-filled email at Paysafe. Defaults to true.

No extra customer fields are required beyond customer.id.

Request Example

{
  "paymentMethod": {
    "id": "neteller-paysafe",
    "email": "john.doe@example.com",
    "emailLocked": true
  },
  "reference": "ORDER-12345",
  "customer": {
    "id": "cust_abc123",
    "email": "john.doe@example.com"
  },
  "amount": "75.25",
  "currency": "EUR",
  "returnLinks": {
    "default": "https://yourproduct.com/return"
  }
}

Response Action

{
  "type": "redirect",
  "method": "GET",
  "url": "https://test.paysafe.com/checkout/...",
  "expiresAt": "2025-11-18T15:30:00.000+00:00"
}

Status Flow

  1. requires_action - redirect the customer to action.url.
  2. processing - Paysafe is confirming the wallet authorization.
  3. succeeded - payment captured. Fulfill the order.
  4. failed / canceled - the customer declined or the redirect expired.